Software Support and Maintenance Agreement review
A standalone agreement under which a software vendor supports and maintains software the customer has already licensed. The checks read for support hours, response and resolution times by severity, updates and new releases, which versions are supported, the fee and how it can rise, and what support does not cover.
Review your document — free → See a sample report- 6 document-specific checks
- + 113 general checks
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What it checks
Support hours and how to reach support
Warning · SUP-001
Response and resolution times by severity
Warning · SUP-002
Updates, upgrades and new releases
Warning · SUP-003
Which versions are supported, and for how long
Warning · SUP-004
The support fee, and how it can rise
Warning · SUP-005
What support does not cover
Warning · SUP-006
Every run also applies 113 general checks that belong to any agreement: structure, parties and signatures, defined terms, cross-references, dates, amounts, and one-sided terms.
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How it works
- Open vaulytica.com — no account, nothing to install.
- Drop your PDF or DOCX, or paste the text. The document type is detected and only the checks that belong to it run, inside your browser tab.
- Get a Word report in which every finding quotes the clause and cites the rule and source behind it — one of 1,930 checks across 285 document types.
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